Q. What are the payment methods available?
www.ifresh2u.com offers various kind of Payment Methods as shown below :-
1. FPX
Via Billplz Malaysia Online Payment Gateway
2. Maybank2u PAY
3. Touch ‘n Go eWallet
After you made the payment, please upload the receipt or
email us to Email Address : ilov3fresh@gmail.com
Note: Your purchased products will not be delivered until we have this confirmation.
Q. How to change my account personal information and shipping address?
- Log-in your account → Click on “Account Maintenance” → Edit your account information and Shipping address here.
Q. I forgot my Password for my account. What should I do to retrieve it?
- Click on “Lost Password?” and fill your email that used to register the account in the box.
- Click Submit.
- A verification token will be sent to you. Once you have received the token, you will be able to choose a new password for your account.
Q. Can I cancel an existing order that have been made?
Yes, only if the order is still on pending status.
– Please send an email to our customers service email at ilov3fresh@gmail.com with the message title “Request to cancel order” in order to inform us about the cancellation order.
– Orders that are in shipping or shipped will not be cancel.
Q. What is the product’s transaction currency?
All products transaction currency will be done in Ringgit Malaysia (RM)
Q. How long does the delivery usually takes?
Delivery usually will takes about 1 to 2 working days
Q. I still have doubts!
Sorry that we’re unable to clear your doubts in the F.A.Q page. Please kindly send us an email to ilov3fresh@gmail.com for us to clear your doubts.
